CARAT CREATIVE IS A DIGITAL STUDIO BUILT EXCLUSIVELY FOR JEWELLERS, BY JEWELLERS.

We combine deep Shopify expertise with a true understanding of the jewellery industry — how your customers think, what builds trust, and what turns interest into sales.

We help jewellers seamlessly integrate and optimise their diamond and gemstone sourcing, transforming a powerful platform into a refined, high-performing storefront.

Every project is a collaboration. We take the time to understand your brand, your customers, and your ambitions — then create an experience that reflects them.

WHAT SETS US APART

Quality

Quality

Jewellery-focused, not generalist ecommerce
Growth

Growth

Deep Shopify expertise built for jewellery growth
Support

Support

Long term support & partnerships, not one-off builds

Project Breakdown

Every engagement begins with a complimentary consultation to assess your project requirements, objectives, and budget. Following this, Carat Creative will recommend a suitable package aligned with your needs.

Upon acceptance, a 25% deposit is required to initiate the project. Once the deposit has been received, the design phase will commence. The project timeline will formally begin once the design has been reviewed and approved.

During the implementation phase, Carat Creative will retain control of the development environment to ensure quality, performance, and timely delivery. Upon completion, the final deliverables will be shared for review. Clients are required to provide approval within 72 hours of delivery.

Following approval, the remaining project balance will be invoiced. If no feedback or approval is received within the 72-hour review period, the project will be deemed approved and the final invoice will be issued accordingly. All invoices are payable within 7 days of the issue date.

Upon receipt of full payment, all relevant website assets, domains (if applicable), and ownership rights will be transferred to the client.

Carat Creative will provide post-launch support for a period of 30 days following final payment. This includes reasonable assistance, consultations, and training related to the delivered project.